Privacy Policy

Your taxes. Your privacy.

Tax Nimbus Canada is committed to help the customer tax comfortably. To provide such a service, there is personal and confidential information that is required.

Tax Nimbus Canada is committed to keeping your private and confidential information as well kept as can be. Important information will be handled with the most respect and care.

Tax Nimbus Canada believes in full transparency and this Privacy Policy is in place to provide exactly that to our customers.

This Privacy Policy may be amended from time to time. The current version will always be available at www.taxnimbus.ca.

In this Privacy Policy, references to “Tax Nimbus Canada”, “us”, “we” or any similar terms means 9408-7657 Québec inc., our corporate legal name.

Application of the Policy.

This Privacy Policy applies to any “personal” and “confidential” information collected, used or disclosed by Tax Nimbus Canada in any form. It is consistent with applicable privacy legislation and “personal” and “confidential” information about the identifiable individuals, our customers.

Collection of Personal Information.

We collect personal information through direct or indirect methods.

Personal and confidential information that we collect, but not subject to, include the following:

Any information that may be used or entered on an income tax return or to a government party, including your full name, address, social insurance number, e-mail address and other contact information.
Tax and financial information
Personal information used when you contract, e-mail, call us or provide feedback
Information from questionnaires, forms, and surveys
Information used for billing and payment methods, including debit or credit card information such as card number and expiration date, and any PayPal accounts

How and why we use personal information.

Tax Nimbus Canada collects your personal and confidential information so that we can provide the best service possible. It is important to be transparent with income tax returns and understand the customers complete tax information, amongst other personal and confidential information that may affect certain income tax return results and/or entered information.

If Tax Nimbus Canada needs to use your personal and confidential information for any other reason other than the mandated contract (income tax return), we will contact and identify that information with you.

Tax Nimbus Canada may use certain personal information to better understand our customers, as well as alert you about new and future product offerings through e-mail, phone, and mail messages for our marketing material.

Consent to collect, use or disclose personal information.

We may receive your consent through written, electronic means or verbally. Consent can also be implied by an action that you have taken.

In no way do we force consent to any of our customers, as they have the right to refuse consent to collect, use or disclose personal and confidential information when prompted.

However, refusing consent means that Tax Nimbus Canada will not be able to provide the best of services to our customers, or have the means, and information to complete the mandate and/or service.

Disclosure of personal information.

Tax Nimbus Canada does not disclose personal or confidential information to third parties, except for our mandated services agreed and paid by our customers. Your personal information may be disclosed to:

Our tax preparers and professional staff, who work under the Tax Nimbus Canada name
To the federal and provincial government, through our agreed upon services (tax preparation services)
Special requests, projects and out of scope mandates

Protecting personal information.

Tax Nimbus Canada protects personal and confidential information as best as we can. There are security safeguards in place to any sensitive information. We restrict all information based on staff levels in order to better serve you. We also have policies in place to preserve and restrict all information received from the customer, including physical, electronic and online securities to better service our customers and keep their personal and confidential information well kept. To enhance our safe keeping and security, we have developed data management processes to better serve you.

Tax Nimbus Canada only retains personal information for as long as necessary or required for the purposes it was collected, or by law. Any personal and confidential information that is no longer needed to be held will be destroyed, and any intellectual information will never be spoken of.

Tax Nimbus Canada will take all necessary steps to keep you, the customers, personal and confidential information as secure as possible under our possession.

What you can do to manage your privacy and communications.

Accuracy of Personal Information and Access.

All information that we have on record must be kept as up to date as possible. We encourage you to inform us of any changes to information provided.

Tax Nimbus Canada will provide you access to your personal and confidential information except where prohibited by law.

Please be advised that personal information may be exchanged over the phone, e-mail, or other forms of communication if necessary.

Accountability.

Tax Nimbus Canada is accountable for its Privacy Policy. We regularly monitor and take into consideration best practice of such issues, and will do everything in our professional power to adhere to these policies. Every one of the Tax Nimbus Canada professionals and staff is accountable for overseeing the outmost care and safe keeping, as well as security of all personal and confidential information received by our customers.

If you have any complaints or concerns, please contact us at info@taxnimbus.ca.